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Audio is not being generated!

New
Aitana Saettone
Aitana Saettone

It has been like this for hours

Jaq Honey
Jaq Honey
jaq-honey

Is it working for you yet? None of the papers I've uploaded in the past several days are generating audio - I can listen to old papers but not anything recent.

Olly
Olly team
olly

Hi @Jaq Honey,

The problem should be fixed by now - can you try again and confirm? If you are on a free or monthly plan, contact us at contact@audemic.io and we will add additional credits.

Thanks for your patience! ๐Ÿ™๐Ÿผ

Ali Hickling
Ali Hickling
ali-hickling

This is the same for me too. I'm new to Audemic so thought the app may just not be any good, but is this a new issue? Hopefully they can resolve this soon. I was so excited to try it, but I can't get any audio to generate.

Aitana Saettone
Aitana Saettone
aitana-saettone

@Ali Hickling, the app usually works well! This is a recent issue.

Olly
Olly team
olly

Hi @Ali Hickling,

The problem should be fixed by now - can you try again and confirm? If you are on a free or monthly plan, contact us at contact@audemic.io and we will add additional credits.

Thanks for your patience! ๐Ÿ™๐Ÿผ

Olly
Olly team
olly

Hi @Aitana Saettone,

The problem should be fixed now - can you try again and confirm? If you are on a free or monthly plan, contact us at contact@audemic.io and we will add additional credits.

Thanks for your patience! ๐Ÿ™๐Ÿผ

Aitana Saettone
Aitana Saettone
aitana-saettone

Still having the same problem.

Aitana Saettone
Aitana Saettone
aitana-saettone

Tried to upload it again and it still does not work

Jaq Honey
Jaq Honey
jaq-honey

@Aitana Saettone, This is happening for me as well! Stuck on generating audio for all the papers I uploaded a couple days ago