Non-existent customer Support. Fraud?

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Alexander Kelsch

Support is nonexistent. I messaged contact@audemic.io according to Terms and Services for cancellation of my monthly subscription twice. Never got a response. Yesterday you charged me again. I am currently challenging the charge with my bank.

May 27, 2024

Audemic team

olly

Hi Alexander!

Super sorry to hear this! I’ll pass along your information and feedback to our team and we’ll see if we can get this resolved for you. It sounds like a very frustrating experience and we hear you on that and are committed to resolving it.

Best,
Haley

Jun 28, 2024
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